Commercial Director – Dubai, United Arab Emirates


Key Responsibilities:

Category Management:

Oversee and develop strategies for each product category to maximize sales and profitability.

Continuously monitor market trends and competitor activities in each category to identify opportunities and threats.

Sales Strategy:

Develop and implement sales strategies and plans to achieve and exceed revenue targets.

Collaborate with cross-functional teams to align sales strategies with marketing, inventory management, and customer experience efforts.

Team Leadership:

Recruit, train, and mentor a high-performing team of online sales professionals.

Provide guidance, coaching, and performance feedback to team members.

Foster a collaborative and results-driven team culture.

Financial Management:

Manage the budget for the online sales department, ensuring cost-effective operations.

Monitor and report on financial performance, identifying areas for improvement.

Vendor Relationships:

Cultivate and maintain strong relationships with suppliers and partners.

Negotiate favorable terms and agreements to optimize product offerings and pricing.

Data Analysis:

Utilize data analytics and reporting tools to track sales performance and identify opportunities for improvement.

Make data-driven decisions to optimize sales strategies.

Customer Experience:

Collaborate with the customer service and user experience teams to enhance the online shopping experience for customers.


Ensure compliance with all relevant laws and regulations related to online sales.


Bachelors degree in Business, Marketing, or a related field (MBA preferred).

Minimum of [5+] years of experience in online sales and category management.

Proven track record of achieving AED 100 million+ in sales revenue.

Strong leadership and team management skills.

Excellent analytical and problem-solving abilities.

Proficiency in data analysis and reporting tools.

Exceptional negotiation and communication skills.

Knowledge of e-commerce platforms and trends.

Ability to work in a fast-paced and dynamic environment.

Results-oriented with a passion for exceeding targets.


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