Your role will be included but not limited to:
Plan, organize, and execute conferences, banquets, and events of all sizes, from initial inquiry to post-event evaluation
Collaborate with clients, event planners, and the hotel’s sales team to understand event requirements and ensure successful implementation
Coordinate with various departments within the hotel, such as catering, IT, and housekeeping, to ensure all event details are executed flawlessly
Oversee and lead event staff, including servers and banquet captains, to ensure a high level of service and attention to detail
Manage event budgets and financial aspects, including pricing, billing, and revenue optimization
Maintain accurate event records, contracts, and post-event reports
Provide exceptional service by addressing client needs, troubleshooting issues, and ensuring guest satisfaction
Oversee event setup, decor, and any special arrangements, ensuring they align with the guest’s vision
Keep up to date with industry trends and innovations to offer guest the latest in event services
Proven experience in event planning, banquet management, or a related field, preferably in a luxury hotel or similar venue
Ideally, you’ll have some or all the following qualifications and experience we’re looking for:
Strong leadership and interpersonal skills
Excellent communication and negotiation skills
Knowledge of event management software and Microsoft Office applications
About IHG®IHG Hotels & Resorts [LON:IHG, NYSE:IHG (ADRs)] is a global hospitality company, with a purpose to provide True Hospitality for Good.With a family of 18 hotel brands and IHG One Rewards, one of the world’s largest hotel loyalty programmes, IHG has over 6,000 open hotels in over 100 countries, and more than 1,900 in the development pipeline.Luxury & Lifestyle: Six Senses Hotels Resorts Spas, Regent Hotels & Resorts, InterContinental Hotels & Resorts, Vignette Collection, Kimpton Hotels & Restaurants, Hotel IndigoPremium: voco hotels, HUALUXE Hotels & Resorts, Crowne Plaza Hotels & Resorts, EVEN HotelsEssentials: Holiday Inn Hotels & Resorts, Holiday Inn Express, avid hotelsSuites: Atwell Suites, Staybridge Suites, Holiday Inn Club Vacations, Candlewood SuitesExclusive Partners: Iberostar Beachfront ResortsInterContinental Hotels Group PLC is the Group’s holding company and is incorporated and registered in England and Wales. Approximately 345,000 people work across IHG’s hotels and corporate offices globally.Visit us online for more about our hotels and reservations and IHG One Rewards. To download the new IHG One Rewards app, visit the Apple App or Google Play stores.
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