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As Engineering Coordinator, you will support the Engineering team with all project coordination tasks including monitoring the progress of the projects, data & figures, deadlines, spare parts and tools. You will be the person monitoring stocks and the orderings, as well as to ensure the tasks are well delegated to the Engineering team & well monitored on its progress.
Qualifications
College diploma in Hotel Management or related field.
Previous experience in a Engineering operations management role
Passion for leadership and teamwork.
Eye for detail to achieve operational excellence.
Excellent guest service skills.
Additional Information
Education:
Bachelor’s Degree, preferably in Administration
Experience:
At least 3-5 years of experience in Administration
Qualifications:
Proficiency in Account Receivables
Lead and manage team to
Verify amount to-be paid by credit customers (e.g. Travels Agents and Companies) on City Ledger (CL) basis is correct as per sales contract
Issue invoice to customers
Issue pro-forma invoice to customers in case of advanced deposits (e.g. Group bookings)
Resolve issues with Properties (if any) and make adjustments as necessary (e.g. overcharge or undercharge)
Collections
Collect and distribute invoices
Lead and manage team to receive invoices from MGS AR teams (e.g. Consignment, Plaza, Intercompany, Franchise) and coordinate with Bill Collectors to issue invoices and send to customers (e.g. Department Stores)
Follow-up on daily and monthly AR aging report
Coordinate with
Bill-collectors to collect cheques from customers and deposit in banks
Sales team to follow-up with overseas customers
Load bank statement to verify payments are made (major banks are Citibank, SCB and Standard Chartered)
Produce daily Collection report (in Excel) and send to MGS Tax team to produce Output VAT Report
Deduct debt amount received from customers in the system (currently Oracle and Opera)
Contact Legal department in cases of uncollectible accounts according to Credit and Collection policies
Applications for Credit Facilities
Lead and manage team to
Coordinate with Sales team to send application forms to requestors (e.g. Travel Agencies and companies that request direct-billing)
Obtain information about requestors (e.g. company registrar, billing cycles, etc…) from Sales team
Conduct reference check by contacting Properties
Send application form to Properties FC and GM for approval
Create account number for requestors in the system (currently Opera)
Send letter of approval to confirm credit terms and credit limit to requestors
AR-related Reports
Lead and manage team to
Send weekly AR aging report to Properties FC and Sales team to advise on outstanding accounts, credit limit and other issues
Follow up on monthly AR aging report and send report to Properties FC and GM and MGS Accounting Senior Management
Conduct analysis for overdue accounts and percentage of outstanding accounts by Hotels for previous month
Credit and Collection Systems or Processes Improvement
Identify improvement opportunities in systems and processes
Lead and manage team to develop, implement, and report on improvement initiatives
Team Management
Review team’s performance on a frequent basis
Analyse areas for improvements based on frequent reviews
Develop and monitor implementation of improvement initiatives
Support team and perform tasks individually when needed
Ensure high levels of team motivation, morale and teamwork
Build organization
Provide development opportunities to staff to build capabilities.
Coach direct reports and key talents to deliver on individual performance
Qualifications
Diploma in Accounting / Finance
Minimum 5 year of experience in a similar capacity
Good reading, writing and oral proficiency in English language
Proficient in MS Excel, Word, PowerPoint and relevant accounting systemsEnglish Communication in both written and verbal