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KEY RESPONSIBILITIES:
Collaborate with business analysts and CRM stakeholders to understand business requirements and design scalable and efficient solutions within Microsoft Dynamics CRM.
Customize and configure Microsoft Dynamics CRM components, including entities, workflows, plugins, custom forms, views, and reports.
Write custom code using various programming languages like C#, JavaScript, HTML, and CSS to extend the functionality of Microsoft Dynamics CRM and integrate it with other systems.
Integrate Microsoft Dynamics CRM with other applications and databases, ensuring seamless data flow and process automation.
Perform unit testing and support system testing to validate the functionality and performance of CRM solutions.
Plan and execute the deployment of CRM solutions across development, testing, and production environments while ensuring data integrity and minimal disruption to users.
Provide ongoing support, troubleshoot issues, and perform periodic maintenance to keep the CRM system running smoothly.
Document all development activities, including requirements, design, code changes, and configurations.
Assist end-users and stakeholders in understanding the CRM system’s features, functionalities, and best practices.
Stay updated with the latest Microsoft Dynamics CRM features, technologies, and best practices to suggest improvements and drive innovation.
KNOWLEDGE & EXPERIENCE:
Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field.
6+ years of experience in Microsoft Dynamics CRM development and customization, with a strong understanding of the CRM platform’s architecture. Marketing module is a big plus.
Technical Skills:
Proficiency in Microsoft Dynamics CRM customization and configuration.
Strong programming skills in C#, JavaScript, HTML, and CSS.
Knowledge of Microsoft .NET framework and ASP.NET development.
Experience with integrating CRM with other systems using Web services or APIs.
Familiarity with SQL databases and data migration techniques.
Certifications (preferred but not mandatory):
Microsoft Certified: Dynamics 365 Customization and Configuration
Microsoft Certified: Power Platform Developer Associate
Ability to understand complex business requirements and translate them into technical solutions.
Excellent verbal and written communication skills to collaborate effectively with stakeholders and team members.
Strong problem-solving and troubleshooting abilities to address issues and provide solutions.
Duncan & Ross Consulting offers integrated and customer oriented services in Technology, Digital Engineering and Engineering in different industries: Aerospace, Construction, Defence, Energy (O&G, Solar PV/CSP, Wind, Biomass, Hydropower, Geothermal Power, Nuclear), Manufacturing, Telecom & Railway. We unlock the potential of our customers and our consultants through our long-standing experience and our broad knowledge network. Duncan & Ross can draw on its worldwide network of human capital, engineering consulting and quality oriented solutions. Our customers will profit from these synergies that play an important role in the processing of our projects.
– Technology:
o Infrastructure, Security, Cloud, Telecommunications, IT Support,
o Industry Solutions / ERP/CRM
o Business Intelligence & Analytics.
– Digital Engineering:
o Design Engineering
o BIM Implementation
o 3D modelling 4D Construction Simulation 5D Cost Estimation
o Clash Detection & Resolution
o Content Creation
o Automation
o Rendering & Visualization
o BIM Asset Management
o Digital Twin
– Engineering:
o Product Engineering
o Electronics
o Automation
o Mechatronics
o Nanotechnology
o Mechanical Engineering
o Electrical Engineering
o Field Services