Duty Managers Job In Dubai

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Job Details

About the Job:

An opportunity has arisen for a Duty Manager in Jumeirah Al Qasr. The main duties and responsibilities of this role are:

To represent the management of the Resort and to supervise all Front Office Colleagues ensuring a smooth operation and maximum guest satisfaction in all areas.

Ensure that all related policies & procedures are followed by Front Office Colleagues.

Control the booking situation of the day and handle booking out guests in case of an overbooking situation.

Manage, record, and resolve all Guest complaints promptly and effectively

Maximize room occupancy at the best rates and use up-selling techniques to promote hotel services and facilities.

Demonstrate outstanding knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area.

About You:

The ideal candidate for this position will have the following experience and qualifications:

Bachelor’s degree in Hospitality Management or relevant field from an accredited and renowned University.

2 years experience working in a 5 star hotel as Duty Manager.

Excellent knowledge of Opera PMS.

Fluent in English and other languages, Russian preferred.

Company Description

Jumeirah Group, a member of Dubai Holding and a global luxury hotel company, operates a world-class 6,500+-key portfolio of 26 luxury properties across the Middle East, Europe and Asia. The group boasts some of the most prestigious and captivating properties in the world, from the iconic flagship hotel and timeless pinnacle of luxury, Burj Al Arab Jumeirah, and lavish Arabian palaces across Dubais Madinat Jumeirah, to its contemporary Maldivian island paradise at Olhahali Island and art-inspired dolce vita on the island of Capri. Whether a modern twist on a British classic in the heart of Knightsbridge at The Carlton Tower Jumeirah, or a futuristic setting at Jumeirah Nanjing, Jumeirahs name is synonymous with service excellence, crafting exceptional experiences for everyone who walks through its doors. Beyond its properties and resorts, Jumeirah Group is also dedicated to destination dining experiences, combining the most authentic and diverse cuisines with spectacular settings to create those unforgettable moments worth sharing. With over 85 restaurants across its portfolio, Jumeirah Groups award-winning homegrown concepts including Sal, KAYTO, Shimmers, Al Mare, Pierchic and French Riviera, enjoy an enviable reputation for culinary excellence, with ten featuring in the Gault&Millau UAE 2022 guide. The group also has three Michelin starred restaurants Shang High, LOlivo and Al Muntaha. The health and safety of guests and colleagues remains Jumeirah Groups utmost priority and as such, the group has implemented a series of protective measures across all of its hotels and strictly adheres to each markets respective government directives.

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