Entertainment & Events Team Leader Job In Dubai

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Main Responsibilities

Exceed guest expectations through ensuring departmental team deliver to agreed service standards.

Supporting the Entertainment & Events Management Team in organization and implementation of the training of the front-line team to required standards within time frames set.

Host activities/games during our special events

Assist in the preparation & installation for all Park Events (flexibility to work late evenings)

Assist/Host events including Building Experiences, activities and additional games.

Assist the Entertainment & Events Management Team in ensuring risk assessments are carried out in line with procedures and are updated regularly as ongoing “live” documents.

Actively demonstrate the company values to all colleagues.

Deliver regular meetings with direct team and attend all required meetings with the middle/senior management team to ensure effective communication within the department.

Establish and maintain effective lines of communication throughout the department by providing operational presence.

Monitor key indicators (Sick leaves, absenteeism etc.) daily operation updates to be communicated with the Entertainment & Events Management Team

Motivate, manage and develop the team in line with company standards and values.

Promote a fun working environment

Health & Safety

To take reasonable care for the health and safety of himself and of other persons who may be affected through your work activities.

To cooperate with and support the LEGOLAND Dubai Management to allow the business to fulfill its legal responsibilities through:

Following reasonable instruction related to health & safety

Reporting dangerous situations or deficiencies in health & safety arrangements

To only use work equipment in accordance with training

To not interfere or misuse anything provided for the purposes for health & safety

Qualifications, Experience, & Skills

Required Experience:

A minimum of 2-year experience in an Operational role in hospitality/entertainment

Job-Specific Skills:

Fluent in both written and oral English

Proficient in Microsoft Office programmes, email etc

Additional Experience

Previous experience is the following fields: Entertainment, Theme park, Childcare

Previous experience in leading a team

Fun, colourful and inspirational, LEGOLAND® is where awesome awaits for families looking for a great day out, or the ultimate short break experience. LEGOLAND® Dubai Resort is bursting with interactive family rides, live shows, building workshops, and amazing attractions, including awe-inspiring Miniland areas reflecting iconic buildings and attractions from the Resort location all built using the iconic LEGO® brick.
Our Model Citizens (or MCs) are one of the main attractions of our park and create the guest experience that makes our park unique. As an MC you will play a role in creating an interactive experience for the children and families who will visit our park.
By joining LEGOLAND Dubai Resort you are not only joining our LEGOLAND family but also joining a global family, Merlin Entertainments (our parent company) as well as Dubai Holdings Entertainment.
As you can imagine, running our business calls for a lot of different talents. We love what we do and if you’re as serious about fun as we are, rest assured an exciting career awaits.

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