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Assists in the delivery of the Entertainment program throughout the year on a day-to-day basis
Leads the team to include on the job training, daily attendance, grooming, coaching , appraisals and personal development plans
Task-trains colleagues in the safe operation of equipment and to follow departmental policies and procedures
Coaches and disciplines colleagues in a fair and consistent manner to motivate and improve performance
Coordinates execution of Entertainment offerings
Schedules break and, if required, rotates colleagues fairly in order to ensure position coverage, increased productivity as well as maintaining colleagues’ well-being
Calls shows, prepare and distribute show reports where required
Gives performance notes as appropriate
Assists in the audition process of potential new hires
Supports rehearsal processes for new and existing shows
Coordinates special requests and both in-park and outdoor events as directed
Oversees paperwork, checklists and documentation relating to offerings
Works with technical team to assure repairs are noted, logged, and completed in a timely manner
Communicates relevant information through daily team briefings, department noticeboards and other channels as required
Attends daily park duty manager briefings as per schedule and distribute notes
Assigns tasks as required and checks on outcome
Ensures that all safety rules and procedures are being adhered to at all times
Ensures that policies, procedures and performance standards that are in place in the department are being adhered to
Ensures a clean and safe operating environment and raise any defects to their managers attention
Ensures all departmental checklists are being consistently completed, any required follow-up action is initiated and forms/records are being filed appropriately
Deal with any internal or external customer requests and issues that are beyond the scope of their front line colleagues
Additional duties as assigned by management
Essential:
Higher secondary or equivalent
Experience in a leadership position or 1 year of experience in the Entertainment industry.
Computer skills: word, excel and power point
Leadership skills
Customer service
Proficiency in English
Desirable:
Degree in Fine Arts
2 years of experience working in entertainment in a theme park
Background in sound and lighting, rigging and/or show calling
Miral Experiences operates a diverse portfolio of world-class and award-winning immersive experiences and attractions, in Abu Dhabi and beyond, brining joy to visitors from around the world. Catering to all tastes and ages, evoking feelings from thrill to joy and everything in between, these one-of-a-kind, seamless experiences invigorate all senses and create memories that last a lifetime. Today, Miral Experiences operates three award-winning theme parks: Ferrari World Abu Dhabi, the worlds first Ferrari-branded theme park and Yas Waterworld, the UAEs unique Emirati water park and Warner Bros. World Abu Dhabi, the worlds first-ever Warner Bros. branded indoor theme park. It also operations unique attractions including CLYMB, an indoor adventure hub that features the worlds biggest indoor skydiving flight chamber and the regions tallest indoor climbing wall, and Qasr Al Watan, an enriching tour experience that invites the world to share the UAE’s culture, knowledge and inspiring journey. This is in addition to Saraya Aqaba Water park in Jordan home to unique and exhilarating water adventures.
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