Floor supervisors – Dubai, United Arab Emirates

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– Handle customers’ bill payments and deal with any complaints

– Oversee work done by all staff members and closely follow up on the team’s abidance by the brand’s set preparation techniques

– Participate in achieving the organization’s goals the set targets of the brand and ensure proper implementation of the SOP

– Greet customers upon their arrival, present them with the menu, assist them in the selection and visit their table to ensure their satisfaction

– Participate in the restaurant’s opening / closing procedures ensuring proper respect of norms and guidelines

– Help in conducting the monthly inventory for all brand equipment

– Ensure proper uniform and personal hygiene cleanliness at all times

– Carry out functional supervisory responsibilities that include planning and assigning tasks, setting deadlines, monitoring results and quality, providing training and relaying team’s request to hierarchy

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