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• Schedule shifts, manage staff rotations, and ensure adequate coverage during peak hours.
• Lead the FOH team in providing guests a warm welcome and guide them to their seats, ensuring they have a pleasant dining experience from the moment they enter the restaurant.
• Address guest inquiries, concerns, and complaints, striving to resolve issues promptly and to the guest’s satisfaction.
• Monitor table turnover and manage reservations to optimize seating arrangements and minimize wait times.
• Have a thorough understanding of the menu, including ingredients, preparation methods, and flavor profiles, in order to guide guests and make recommendations
The First Collection is an innovative and modern lifestyle-focused hospitality brand that specialises in providing discerning guests with unforgettable experiences, whether they choose to stay, dine or relax.
With a fast-growing and award-winning portfolio of upscale hotels situated in prime locations across Dubai, The First Collection sets a new benchmark for sophistication in the UAEs lifestyle-focused hospitality sector, delivering an unbeatable combination of comfort and convenience to our guests.
The First Collection is operated by the hospitality division of The First Group, the UAEs leading firm specialising in upscale hotels and asset management, hospitality brands, and international property investments.