Guest Experience Officer job at Sofitel Dubai The Obelisk

Coordinate and assist with organizational mailings, as needed.

Attend other corporate department meetings, as needed.

Schedule activities for guests.

Trace relevant statistics about clientele

Coordinate all activities for guests with concierge

Answer and send emails following Sofitel email etiquettes

Assist with check-in / check-out, especially for VIP

Assist staff with language and culture

Coordinate with security department for any guest incident in the hotel

Assist with translations particularly for e-mails

Provide feedback from guests to GEX Manager for action

A landmark destination in the heart of Dubai, attached to WAFI Mall, our 5 star hotel Sofitel Dubai The Obelisk provides guests with timeless elegance. This is where modern French art de vivre and ancient Egyptian heritage elegantly merges with the essence and culture of the UAE. The iconic building is adorned with a gold pyramidion and in the shape of an obelisk, representative of the Luxor Obelisk currently in Paris.

Attention to detail, Art Deco flair, and a marriage of cultures and heritage are hallmarks of not just Sofitel Dubai The Obelisks overall architecture and design. This is also prevalent for some of the 498 luxury hotel rooms and suites, as well as 96 furnished and Serviced Apartments & Residences.

The hotel rooms and suites are located from the 19th floor and above, offering unparalleled views. Some of which include old Dubai, the Creek, the Harbor, and the iconic Dubai skyline.