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Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
To be present in the hotel entrance to welcome all the guest entering the hotel and escort them as per their VIP level.
Check the lobby area in regards to “cleanliness, light, ashtray, brochures “, take on spot necessary action.
Make sure that the VIP arrivals for the day are prepared: room assignment as per guest request, transportation & amenities.
Check the birthday & honeymooner expected for the day and sent the birthday cake with personalized card from the GM.
Follow up on the long staying guest requests: give them a courtesy call & send them amenities as per their request.
Contact the guest for departure arrangements: transportation, packing, late check out.
Your experience and skills include:
Minimum 1 – 2 years’ relevant experience in customer service/guest relations.
Experience with a Hotel loyalty program will be an asset.
Good level of engagement with guests.
Ability to work cohesively as a team with a multi-cultural workforce.
Excellent written and verbal English communication skills.
High level of integrity, enthusiasm, dedication, support for continuous improvement.
An iconic luxury business hotel located in the prime district of Abu Dhabi centre. Stroll along the Corniche seafront as the sun goes down over the beautiful Arabian Gulf, or gaze out at the city skyline from our Jazz bar. Dine on authentic Thai, Mediterranean and Middle Eastern cuisine in our restaurants. Invigorate your senses at Sofitel SPA, and let us take care of you whether you are on a staycation gateway or a business trip.
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