Guest Services Executive Job In Dubai

Job Details

About the Job:

An opportunity has arisen for a Guest Services Executive in Jumeirah Al Naseem. The main duties and responsibilities of this role are:

Give a warm welcome to guests on arrival and complete the check in formalities in accordance with Jumeirah Standards.

Take payment from guests on arrival and departure and close their bills in compliance with the financial rules and regulations.

Be efficient in assisting guests throughout their stay with any requirements.

Sell rooms to walk-in guests, maximizing the Hotel revenue. Upsell rooms, suites, breakfast packages and Jumeirah restaurants proactively.

About You:

The ideal candidate for this position will have the following experience and qualifications:

2 years of Front Desk experience in a 5-star Hotel

Knowledge of Opera and Microsoft Office applications

Fluent in English, additional language is an advantage

Company Description

Jumeirah Group, a member of Dubai Holding and a global luxury hotel company, operates a world-class 6,500+-key portfolio of 26 luxury properties across the Middle East, Europe and Asia. The group boasts some of the most prestigious and captivating properties in the world, from the iconic flagship hotel and timeless pinnacle of luxury, Burj Al Arab Jumeirah, and lavish Arabian palaces across Dubais Madinat Jumeirah, to its contemporary Maldivian island paradise at Olhahali Island and art-inspired dolce vita on the island of Capri. Whether a modern twist on a British classic in the heart of Knightsbridge at The Carlton Tower Jumeirah, or a futuristic setting at Jumeirah Nanjing, Jumeirahs name is synonymous with service excellence, crafting exceptional experiences for everyone who walks through its doors. Beyond its properties and resorts, Jumeirah Group is also dedicated to destination dining experiences, combining the most authentic and diverse cuisines with spectacular settings to create those unforgettable moments worth sharing. With over 85 restaurants across its portfolio, Jumeirah Groups award-winning homegrown concepts including Sal, KAYTO, Shimmers, Al Mare, Pierchic and French Riviera, enjoy an enviable reputation for culinary excellence, with ten featuring in the Gault&Millau UAE 2022 guide. The group also has three Michelin starred restaurants Shang High, LOlivo and Al Muntaha. The health and safety of guests and colleagues remains Jumeirah Groups utmost priority and as such, the group has implemented a series of protective measures across all of its hotels and strictly adheres to each markets respective government directives.

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