Hostess job at Sofitel Dubai The Obelisk

Provide a warm and friendly welcome, leading guests and seating them at their table

Take telephone bookings and maintain a clear and organised reservations book

Assist in the set-up of tables and displays

Maintain and update guest database

Be attentive to guests and resolve their complaints where possible, reporting all incidents to Supervisor

Maintain cleanliness of hostess station and surrounding areas, as well as of all menus

Maintain good working relationship with own colleagues, and all other departments

Correct preparation of all necessary operational material in the back office

Learn safety, sanitation and hygiene policies

Present check to guests and perform cashiering function if needed

Effectively control guest flow in the restaurant ensuring maximum turnover

Assist in carrying out quarterly, bi-yearly, yearly inventory of operating equipment

Train waitstaff and bus staff in hostess standards

Ensure the restaurant is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standards

Carry out any other duties as and when assigned by the Management of the Hotel

Assist other Food & Beverage Outlets in their operations within peak times when needed

PERSONAL ATTRIBUTES

Excellent reading, writing and oral proficiency in English

Well-presented and professionally groomed at all times

Strong interpersonal skills and able to establish a good rapport with guests

Possess full knowledge of restaurant’s seating/table plan

Computer knowledge (Microsoft Excel, Word, Powerpoint)

QUALIFICATIONS

Hotel Restaurant Management graduate

EXPERIENCE

1 year Hotel experience in F&B.

A landmark destination in the heart of Dubai, attached to WAFI Mall, our 5 star hotel Sofitel Dubai The Obelisk provides guests with timeless elegance. This is where modern French art de vivre and ancient Egyptian heritage elegantly merges with the essence and culture of the UAE. The iconic building is adorned with a gold pyramidion and in the shape of an obelisk, representative of the Luxor Obelisk currently in Paris.

Attention to detail, Art Deco flair, and a marriage of cultures and heritage are hallmarks of not just Sofitel Dubai The Obelisks overall architecture and design. This is also prevalent for some of the 498 luxury hotel rooms and suites, as well as 96 furnished and Serviced Apartments & Residences.

The hotel rooms and suites are located from the 19th floor and above, offering unparalleled views. Some of which include old Dubai, the Creek, the Harbor, and the iconic Dubai skyline.