-Manage daily operations of the hotel and ensure compliance with internal requirements.
-Create strategic plans to increase guest satisfaction and raise brand recognition.
-Manage human resources, including staff recruitment, training, performance reviews, and disciplining of employees.
-Conduct periodic reviews to ensure the hotel is meeting customer expectations.
-Manage budgets and expenditures, ensure cost-effectiveness, and maintain financial records.
-Greet and assist guests with check-ins and check-outs.
-Handle customer complaints, inquiries, and suggestions.
-Ensure the hotel meets health and safety regulations.
-Bachelor’s Degree in Hotel Management or a related field.
-5 years’ experience in hotel management.
-Proficient in Microsoft Office Suite, with excellent organizational, and customer service skills.
-Strong leadership skills with the ability to delegate tasks and manage staff.
-Exceptional problem-solving skills with the ability to think quickly in a fast-paced environment.
-Excellent communication and interpersonal skills.
-Able to work flexible shifts including nights and weekends.
The IIQAF Group of Companies is a global leader in providing services in the hospitality, information technology, tourism, insurance, and health care industries. Established in 1986, the company has grown to become a major player in the international market, with operations in the United Kingdom, Canada, Singapore, and the United Arab Emirates.
The IIQAF Group of Companies is committed to providing the highest quality services to its customers. In the hospitality sector, the company offers a wide range of services, from hotel and restaurant management to event planning and catering. In the information technology sector, the company provides software development, web design, and IT consulting services. In the tourism sector, the company offers travel and tour packages, as well as destination management services. In the insurance sector, the company provides a variety of insurance products, including life, health, and property insurance. Finally, in the health care sector, the company provides medical services, including primary care, specialty care, and home health care.