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Responsibilities:
• Responsible for the operation of all Housekeeping functions in guestrooms, offices and public areas, including corridors and stairwells.
• In cooperation with the Executive Housekeeper, establishes standards of cleanliness of areas under his/her control.
• Instigates working rules and practices to meet these standards.
• Assists the Executive Housekeeper in establishing training programs, methods and procedures for the development of employees.
• Balances staff working schedules to meet peak and slack periods while remaining within labour law requirements.
• Maintains a close liaison with the Front Office to ascertain and meet anticipated guest check-ins and outs.
• Makes regular inspections of all areas to check on Housekeeping standards and issues necessary orders to correct shortcomings.
• Meets regularly with Engineering and Laundry departments to ensure smooth supplies and repair work flow.
• Responsible for guestroom linen inventories and assists with Food & Beverage linen inventories.
• Assists the Executive Housekeeper with the annual linen budget, basing the calculation on quantity in inventory and linen losses.
• Supervises and arranges the taking of physical inventories at the frequency determined by Management.
• Conducts the inventory of guestroom and cleaning supplies, ordering replacements when necessary.
• Maintains linen room and repair services.
• Makes recommendations to Management for modernization of equipment, methods or supplies.
• Meets with salesman or outside consultants in order to keep informed of developments.
• Works with Engineering, Management and Interior Decorators on rehabilitation or redecorating plans. Maintains the internal renovation records, i.e. Room Decor Reference File, Room Decor Information Sheets and Room History Record.
• May be responsible for night cleaning operation of offices and public space within the administration.
• Works closely with Accounts departments in order to keep expenses within monthly forecasts.
• Works closely with the Purchasing Officer to ensure regular purchase and flow of supplies and to keep close supervision on Housekeeping storeroom inventories.
• Keeps open lines of communication with sister and competitive hotels in the area.
• Responsible in the absence of the Executive Housekeeper
Sheraton Grand Hotels and Resorts is Sheraton Grands flagship brand and one of the largest hotel brands in the world. Founded by Ernest Henderson and Robert Moore, who build the first hotel in 1937, today Sheraton Grand Hotels have 586 hotels and resorts in over 6 continents.
The brand aims to attract customers from the business as well as leisure side of the world. Sheraton Grand Hotels and resorts are found throughout the world in popular tourist spots, as well as near airports and convention centers.
Sheraton Grand Hotels and resorts offer travelers an authentic experience and are renowned as the best hospitality chain in the world.