What You Will Be Doing
Get assignment sheet from Housekeeping office.
Take note all guest request & instruction which provided by team leader.
Attend the communication meetings of her/his section.
Proper stock of guest amenities, cleaning supplies, mini bar, clean linen are arranged well on the trolley before starting the work.
Check and make note of all the room with “Do Not Disturb” sign before the end of the shift and respect the DND sign.
Personally supervise the end of day closing of the service area and makes sure that all equipment are in appropriate place and nothing is left around which can be hazardous.
At the end of the shift or the day, she/he has to communicate all information that the next shift or the supervisor has to know for a well running of the operations.
Report to HK Supervisor in case Guest valuables are exposed.
Acknowledge guests immediately establish eye contact and greet them in friendly manner. Leave everything when recognizing a guest.
Provide all guests with professional service
Clean the bath room, walls and bathtub thoroughly after the bathtub look for hair. Re place fresh towels, amenities and report any maintenance to be attended to Housekeeping.
Remove the rotten flowers and wash the flower vase and place fresh flowers.
Make up the bed; clean the bed room and refill stationeries, matches and mini bar. Look for any spot or hair on the bed linen to be removed.
Your Experience And Skills Include
Minimum of 1-2 years’ experience in 5* hotel.
Experience in the GCC and/or Middle East Region is a plus.
Excellent communication skills, both written and verbal required.
Be committed to exceeding guest expectations
Rixos offers exceptional escapes that go beyond the imagination to open a new world of horizons for our guests. Our expertise for balancing the ultra-all-inclusive concept with a vibrant, luxury ambience and family friendly adventures truly defines the Rixos experience. Rixos makes holiday dreams come true for everyone.