Some of your main role responsibilities are:
As a Room Service Waiter you are responsible for preparing orders, set trays and delivering items to guest rooms in an attentive and efficient manner
Ensuring to provide excellent quality service as per the Hotel Standard operating procedure.
Prepare food and beverages trolleys/ tray for service to guests and serving the food according to established health and presentation standards
Be attentive to guest’s needs and additionally responsible for maintaining cleanliness at work and guest areas by clearing
Collecting and returning food and beverage items to proper area. Also, serve food courses and beverages to guests
Monitor guest behaviour and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable
Clear and clean tables in a prompt and efficient manner. Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary
Perform department/outlet opening or closing duties as required. Ensure that wait staff stations are
clean and maintained throughout shift
Ideally, you’ll have some or all of the following competencies and experience we’re looking for:
Entry level position, although previous work in a similar position is preferred in a 4* or 5* hotel within Middle East.
Food service experience with general knowledge of restaurant operations preferred. Must be at the minimum age to serve alcohol in line with any local legislative requirements.
Adequate English language communication skills is required.
Communication skills used frequently when interacting with guests wait staff, cooks, and supervisor.
Reading and writing abilities used often when taking orders, completing paperwork, etc.
Basic math skills are frequently used when handling cash and credit
Have the ability to work a flexible schedule including nights, weekends and/or holidays
About IHG®IHG Hotels & Resorts [LON:IHG, NYSE:IHG (ADRs)] is a global hospitality company, with a purpose to provide True Hospitality for Good.With a family of 18 hotel brands and IHG One Rewards, one of the world’s largest hotel loyalty programmes, IHG has over 6,000 open hotels in over 100 countries, and more than 1,900 in the development pipeline.Luxury & Lifestyle: Six Senses Hotels Resorts Spas, Regent Hotels & Resorts, InterContinental Hotels & Resorts, Vignette Collection, Kimpton Hotels & Restaurants, Hotel IndigoPremium: voco hotels, HUALUXE Hotels & Resorts, Crowne Plaza Hotels & Resorts, EVEN HotelsEssentials: Holiday Inn Hotels & Resorts, Holiday Inn Express, avid hotelsSuites: Atwell Suites, Staybridge Suites, Holiday Inn Club Vacations, Candlewood SuitesExclusive Partners: Iberostar Beachfront ResortsInterContinental Hotels Group PLC is the Group’s holding company and is incorporated and registered in England and Wales. Approximately 345,000 people work across IHG’s hotels and corporate offices globally.Visit us online for more about our hotels and reservations and IHG One Rewards. To download the new IHG One Rewards app, visit the Apple App or Google Play stores.