To attend all laundry and dry-cleaning operations, following the hotel standards and procedures.
To follow the linen and uniforms laundry flows and to respect the established cycles and instructions.
To have a full knowledge of all the textiles and their proper care.
To use all the machines and equipment with proper knowledge, care and maintenance.
To handle and store chemicals with proper care, and to use correct formulas, following all healthy and safety regulations.
To immediately report to superior any damage or malfunctioning in the laundry equipment or operations, including linen and uniforms status.
To maintain the cleanliness and orderliness of the working area and stores.
To ensure proper handling of lost and found items.
To participate in monthly inventories.
To follow up daily check lists.
To respect the telephone etiquette as per Sofitel standards.
To report any guest comment or complaint.
To respect schedules, terms and deadlines as agreed with the Management.
To read and complete the laundry Logbooks and reports.
To be entirely flexible and adapt to rotate within the different sub sections of the Housekeeping Department.
To carry out any other reasonable duties as assigned by the Laundry Supervisor and Assistant Laundry Manager.
We are far more than a worldwide leader. We are more than 260,000 hospitality experts placing people at the heart of what we do, and nurturing real passion for service and achievement beyond limits. We take care of millions of guests in our 5,100 addresses.Our 39 dynamic brands; ranging from luxury to economy are established in 110 countries and are continuing their steady growth. A new Accor address opens every two days.Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.