Learning and Development Manager Job In Dubai

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Job Details

This position plays a crucial role in laying the foundation for a skilled and motivated workforce, contributing to the hotel’s successful opening and long-term prosperity. The overall scope of work is to plan, coordinate, and execute trainings for the hotel Heartists and equip them with the necessary skills and knowledge to deliver exceptional service while emphasizing their role in achieving success .

Coordinating with the hotel management closely while collaborating with the corporate office to ensure outstanding deliverables and performance development.

Qualifications

Assessing comprehensively training needs for preopening and post-opening stages.

Developing and maintaining SOPs in collaboration with department heads, aligning with hotel policies.

Implementing a system to assess training effectiveness, refining modules based on feedback and industry trends.

Designing programs- and delivering trainings covering essential skills, job-specific knowledge, and the hotel’s service culture for operational and administrative departments.

Identifying opportunities for enhancing employee skillsets and workforce flexibility along with organizing workshops for a positive and collaborative work environment.

Additional Information

What’s in it for you:

Employee benefit card offering discounted rates in Accor worldwide

Learning programs through our Academies

Opportunity to develop your talent and grow within your property and across the world!

Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

Company Description

Discover the inspiring resort experience at Pullman Ciawi Vimala Hills Resort Spa & Convention. Located on the edge of the city of Jakarta in Gadog, Bogor, West Java, the resort is built on a first-class nature-friendly property, Vimala Hills Villa & Resort. With a stunning natural landscape overlooking three majestic mountains: The Pangrango, Salak and Geulis, making Pullman Ciawi Vimala Hills Resort Spa & Convention premium hotel offers a unique holistic experience, far from the hustle and bustle of the capital city and harmonious ambience to immerse into nature. The resort is both a modern and stylish vacation retreat and an exceptional escape destination conveniently accessible from Bogor and Puncak, which remain as favorite excursions in West Java area.
Pullman Ciawi Vimala Hills Resort Spa & Convention introduces guests with endless view of the entire surrounding panorama. With personalized services and innovative technologies, the 208 rooms and 21 villas are dedicated with the perfect setting for quality time enjoyment with the loved ones. The hotel facilities: restaurants, stylish bars, ballrooms & flexible meeting rooms, soothing & rejuvenating swimming pools with Kids Playground, Pullman Fit, Pullman Spa and a refreshing jogging track with Fit Trail equipment, perfectly inspire guests staying with family & children or delegates attending MICE events.

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