An exciting opportunity has arisen for an experienced Revenue Manager to join the Revenue Management team in Jumeirah Emirates Towers. The main purpose of this role is to manage Revenue Management efforts at the Jumeirah hotel level and oversee the implementation of effective inventory, pricing and product enhancement plans based on demand forecasts, future trends and historical data, to contribute to revenue and profit maximization. Candidate is also an ambassador of the excellence of the service delivered in the hotel with ensuring all suppliers are provided with a warm, friendly, courteous, informative and efficient service in all areas. Your key responsibilities will include:
Contribute to the formulation and manage the implementation of inventory and pricing plans, based on sound commercial analysis and in line with the Corporate Revenue Management strategy, to ensure the effective achievement of the Jumeirah hotel’s Revenue Management targets.
Manage market research efforts related to the Jumeirah hotel’s competition and guest preferences as well as economic variables affecting supply and demand or price elasticity, to support the development of accurate operational and financial room revenue forecasts.
Manage the optimization of the Jumeirah hotel’s product and service offerings (rooms, spa, catering, packages, etc.) and recommend adjustments to product offers and rates to cater for holidays, seasonality etc. to maximize revenue and profitability throughout the year.
Monitor and report the Jumeirah hotel’s key revenue performance metrics (occupancy levels, RevPAR, etc.), to provide visibility on its financial performance and to recommend corrective action when required.
Manage the in-depth analysis of Jumeirah hotel’s financial performance to maximize revenue for the property and contribute to the ongoing growth of RevPAR’s market share.
Support the Jumeirah hotel’s evaluation of opportunities for contracted business (group, wholesale, corporate negotiated, etc.), in collaboration with the Sales & Marketing department, to ensure that all deals are scrutinized for strategic intent and expected profitability.
Collaborate with the Sales and Marketing Department to facilitate the interpretation of revenue management decisions and provide guidance to ensure that the go-to-market approach remains aligned with revenue management priorities.
Manage the implementation of system functions and corresponding interfaces related to the generation of room revenue (PMS, CRS, RMS, Sales, and Catering system), and ensure that these systems are leveraged to their full capacity to enhance their return on investment.
Remain abreast of the emerging hospitality trends in terms of guest behaviour, and preference and manage the regular benchmarking of local product offerings, pricing, and ROI to ensure that the SBU continuously innovates and maintains its competitive advantage while improving profitability.
Manage the day-to-day operations of the Revenue Management department providing guidance, encouraging teamwork, and facilitating related professional work processes to achieve high performance standards and liaise with internal and external parties at the appropriate levels to ensure smooth flow of operations.
Take ownership of and chair the Revenue Meeting and define optimum pricing strategies based on evolving demand patterns and forecasted market mix.
Motivate subordinates and contribute to the identification of opportunities for participating in change initiatives, programs and projects taking into account best practices, improvement of processes and productivity improvement.
Jumeirah Group, a member of Dubai Holding and a global luxury hotel company, operates a world-class 6,500+-key portfolio of 26 luxury properties across the Middle East, Europe and Asia. The group boasts some of the most prestigious and captivating properties in the world, from the iconic flagship hotel and timeless pinnacle of luxury, Burj Al Arab Jumeirah, and lavish Arabian palaces across Dubais Madinat Jumeirah, to its contemporary Maldivian island paradise at Olhahali Island and art-inspired dolce vita on the island of Capri. Whether a modern twist on a British classic in the heart of Knightsbridge at The Carlton Tower Jumeirah, or a futuristic setting at Jumeirah Nanjing, Jumeirahs name is synonymous with service excellence, crafting exceptional experiences for everyone who walks through its doors. Beyond its properties and resorts, Jumeirah Group is also dedicated to destination dining experiences, combining the most authentic and diverse cuisines with spectacular settings to create those unforgettable moments worth sharing. With over 85 restaurants across its portfolio, Jumeirah Groups award-winning homegrown concepts including Sal, KAYTO, Shimmers, Al Mare, Pierchic and French Riviera, enjoy an enviable reputation for culinary excellence, with ten featuring in the Gault&Millau UAE 2022 guide. The group also has three Michelin starred restaurants Shang High, LOlivo and Al Muntaha. The health and safety of guests and colleagues remains Jumeirah Groups utmost priority and as such, the group has implemented a series of protective measures across all of its hotels and strictly adheres to each markets respective government directives.