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To ensure a professional and profitable operation within the framework of the Hotel
With the hotel training manager, identify training needs and develop and deliver the required training for department employees to meet the needs of the business. Support the training of Departmental.
Trainers to continue to improve hotel service levels, and implement a daily departmental training program
To achieve departmental budget goals by maintaining profits through increased sales revenue and the efficient cost expenditure
To accurately forecast business demands to ensure efficient staffing & food production
To be responsible for all accounting and billing procedures in the outlets
To work with hotel management to develop & execute plans and actions for the marketing of the outlet. To be aware of all Anantara Guest Incentive programs, and actively promote and support these.
To ensure the efficient scheduling of Management & Team Members in the outlet, and to be responsible for the accurate supervision of the Team Members time control system.
To be responsible for the execution of all Team Member reviews and appraisals in a professional and timely manner
To train managers and supervisors in effective “coaching and counseling” and the correct process of progressive discipline
To be responsible for maintaining outlet safety and sanitation standards at all times
To be responsible for asset management of all outlet property and facilities, and to conduct a regular preventative maintenance inspection.
Promote positive inter-departmental relations through candid communication and cooperation
To work closely with the Banqueting department to support all requested functions
Above all, to lead by example through a “hands on” approach to motivate our Team Members to excel
Qualifications
Previous experience in Restaurant & Bar operations management role
Passion for leadership and teamwork.
Eye for detail to achieve operational excellence.
Excellent guest service skills.
College diploma in Hotel Management or related field.
Experience in bar management, menu engineering
Anantara. The word in Sanskrit means “without end” and evokes the freedom, movement and harmony that are the spirit of the Anantara experience and culture.
Since the Anantara experience was born in 2001 in Thailand, operating within one of Asia Pacifics largest lifestyle companies Minor International, we have successfully expanded to Anantara Hotels & Resorts across Vietnam, China, Indonesia, the Maldives, the Middle East and Africa. As a result of our evolution, we attract passionate people looking to discover a meaningful, rewarding career and capitalise on our continued growth.
Our promise to our guests is that Anantara will bring story collecting travellers closer to local cultures and experiences with luxurious and heartfelt hospitality in exotic destinations.
Our promise to our team members is that we will provide a professional and grounded environment, offering growth, development and inspiring future opportunities.
A passion for genuine, heartfelt hospitality is a prerequisite for working with Anantara, as is professionalism and a drive to succeed. Demonstrating just as much character as the hotels and resorts they work in, our team members are the heart and soul of Anantara providing expertise and grounded hospitality that has made us renowned throughout the world.
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