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As a Reception Manager in Atlantis you will be a key representative of the restaurant responsible for building and developing relationships with guests staying in the resort, local Dubai residents, and regular guests in order to drive customer loyalty and maximize revenue. Reception Manager will be responsible for key elements of the guest journey from booking generation to creating that perfect first impression upon guests arrival, supporting the Food and Beverage Team in creating an amazing experience ahead of a guests departure. In addition to the above Reception Manager should manage, train and guide the Head Hostess and Hostess team to deliver excellence and maintain exceptional standards and presentation reflecting both Atlantis The Palm and the outlet standards. Reception Manager will own the guest database and work with the F&B sales team to capture sales and coordinate group bookings as well as manage the bookings platform in coordination with the outlet management to ensure business is maximized in the short, mid and long term.
About You
Let your personality and skill take the stage while you create a hospitality performance for the guests – we are on a look out for energetic F&B professional who does not shy away from being a part of a theatrical show. Ideally you should have 2-3 years experience in managing restaurant reception operations within a luxury hotel or restaurant. International exposure is also preferred for this role together with excellent communication skills and fluency in one of the following languages: Spanish, Italian, Russian, French, German, Italian or Arabic.
Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career.
Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
Discover an extraordinary world beyond anything youve ever imagined. Our Atlantis properties in Dubai and Sanya, China redefine the concept of entertainment destination resorts. They are extraordinary, intriguing and unique destinations full of life, wonder and surprise.Atlantis is all about superlatives: more variety and choice than you can imagine, experiences so creative and fun they astound, and service truly dedicated to wonder and excitement. A unique opportunity awaits you at Atlantis The Palm, Dubai. Be part of a multicultural, talented team consisting of over 40 different nationalities to deliver a guest experience like no other. Work in a world where we strive to provide perfect service to our guests. We are defined by the people that we employ. We are focused on hiring people with the natural inclination to blow away the customer and the innate passion and desire to continuously strive for perfection.
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