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MAIN RESPONSIBILITIES
Inspecting and patrolling premises regularly.
Monitoring CCTV and reporting suspicious behavior.
Communicating with law enforcement, fire departments, and emergency medical personnel.
Monitoring public access and ensuring the security of all personnel and visitors.
Responding to alarms and analyzing security footage.
Investigating suspicious behavior, incidents, and security breaches.
Apprehending trespassers and perpetrators.
Assist Guest Relations with information asked by guests, be proactive in guest contact, and show interest in guest concerns
Ensure proper key control is followed at all times and entries are made each time a key is withdrawn or deposited.
Monitor the different areas of the hotel on the CCTV, noting any suspicious actions.
Knowledgeable of all security policies, procedures, and set standards.
Ensure that a Security Officer is present when any office is opened or stock is taken from the stores after office hours.
Closely monitor the hotel lobby in particular for the presence of any call girls, persons under the influence, etc.
Assist the Manager on Duty in the event that immediate assistance is required.
Assist the Restaurant Manager, Doorman, and Valet Parker if required.
Make security rounds of the guest floors at regular intervals with notes made in the security log book.
Ensures that all fire exits and corridors are free from obstruction at all times.
Respond to any fire/smoke alarms in the hotel and be ready to act accordingly. Ensure that all firefighting equipment is in working condition and that emergency lights are all illuminated.
Accompany the Bellman/Employee when opening a guestroom with the master key.
Make security rounds in the car parking area and ensure the general safety of all vehicles and if they are correctly parked.
Assist the local authorities if any VIP arrives or in case of emergency.
Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
To understand and strictly adhere to the Rules and regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health, and safety.
To ensure that all potential and real hazards are reported and rectified immediately.
To understand and strictly adhere to the Hotel’s Employee rules & and regulations.
To report for duty punctually wearing the correct uniform and name tag at all times.
Competencies
Minimum 1-year experience in a similar position or Security related experience
English – excellent oral and written skills
Problem Solving & Decision Making
Listening Skills
Pay Attention to Details
Must be able to maintain confidentiality at all times
Understanding and ability to work in a multicultural environment tactfully and effectively.
Computer literacy adapted to the field of training
Situational Awareness
Straightforward
Adaptability/Flexibility
As the oldest luxury hotel collection in the world, the Kempinski name is associated with the highest standards of luxury and impeccable personal service. This cherished tradition can be felt throughout the 48,000 square metres of Kempinski Hotel Mall of the Emirates, which opened in April 2006 as the first property of the hotel chain in the bustling city of Dubai.
With its ideal location next to Mall of the Emirates, the hotel offers convenience to both business and leisure guests with world-class shopping, dining and entertainment a stone throw away. The mall itself includes more than 560 stores of prestigious international labels, a 14-screen multiplex VOX cinema and numerous food and beverage outlets and not to forget the worlds first indoor Ski dome. During more serene hours, guests can rejuvenate at our renowned Softouch Spa or simply sit back and relax by the outdoor infinity edge pool. In short, limitless possibilities are offered here and there is something for everyone to enjoy.
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