As the Manager of Process Governance, Continuous Improvement and systems integrations & functional developments, you will establish and oversee process governance frameworks, ensure compliance with industry regulations, and champion initiatives to enhance operational efficiency and quality within our global air and ocean freight teams. You will play a critical role in the freight forwarding capabilities, overseeing the successful implementation of Electronic Data Interchange (EDI) solutions. This role involves managing EDI projects, coordinating with internal and external stakeholders, and ensuring efficient electronic data exchange to optimise business processes.
Develop and maintain standardised processes, workflows, and documentation for air and ocean freight operations.
Ensure compliance with industry regulations, company policies, and best practices.
Lead the planning, execution, and completion of EDI implementation projects, ensuring they are delivered on time and within budget.
Define project scope, objectives, and requirements and create detailed plans.
We exist to make the worlds trade flow better, changing whats possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents. We are pushing trade further and faster towards a seamless supply chain thats fit for the future. Were rapidly transforming and integrating our businesses Ports and Terminals, Marine Services, Logistics and Technology and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. We make trade flow, to change whats possible for everyone.