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What You Will Do
Provide expert technical consultancy and guidance to EG-IT dealing within the technology area and act as lead technical member in the Project team delivering the work packages assigned.
Develop IT Solutions that meet customer requirements. Ensure that the design is robust, appropriate and of high quality and conforming to corporate standards and in line with the technical strategy.
Ensure that the developed architecture/solution meets the service level requirements in terms of expected availability, capacity, continuity, security, performance and reliability. Ensuring that the developed architecture/solution meets the service level requirements in terms of expected availability, capacity, continuity, security, performance and reliability.
Foster the development of high performing technical teams to meet strategic architectural objectives.
Develop Solution architectures for assigned projects with established EA standards and also to support in the development of technology advancements and adaptation of new technologies.
Collaborate with other IT Technology Teams to implement ongoing monitoring of the relevant technology to ensure severity 1 & 2 Incidents are configured within EMS.
Provide guidance to Project managers / Technology Team Managers for solution definition, technical design and development of in house developed solutions. These are to be delivered as per agreed costs and timescales to meet signed off functional, technical and process requirements.
Ensure that assigned incidents are resolved within the agreed Service Levels and problems are defined and analysed in line with the Problem Management Process. Ensure that solutions to problems meet the architectural and security standards within the technology area and impact to the business is minimised. Own & manage changes within the Technology Area.
Publish and maintain high quality documentation for technology area. Working within the standard templates and documentation guidelines which includes detailed design, configuration details, support procedures, operations manuals and deployment architecture.
Manage “End of Life” replacement of equipment and/or software within the technology area to ensure conformance to technical standards and support the Technology initiatives and directions.
Ensure the process and Enhancement specifications are translated into effective programs with error free code using the enterprise development tools, methods and languages.
Qualifications & Experience
What you will bring:
Degree or Honours (12+3 or equivalent) – Information Technology
Experience
8+ years in Information Technology.
Knowledge/skills
ITIL and AGILE Frameworks.
Expert in deploy, support and managing Active Directory, ADFS, Azure AD and AAD Connect.
Hands-on experience to deploy, support and manage Windows Server Operating system.
Advanced troubleshooting skills, ability to resolve complex problems around AD and AAD including Kerberos, Trusts, AD Backup and Restore, Domain upgrade, SAML, SSO configuration, Provisioning, MFA, Identity governance and PIM.
Strong Active Directory policies and security skills.
Strong scripting skills and hands-on experience in infrastructure automation (Infrastructure-as-Code, PowerShell etc.).
Experience working on Audit compliance such as PCI-DSS and PWC audit.
Working knowledge of VMWare virtualisation.
Experience in designing and maintaining production-grade applications in distributed, virtualized, or containerized environments.
Basic knowledge and experience working on DNS, DHCP and Firewalls.
Experience working on Public Clouds such as Azure/AWS – Iaas and Azure AD.
Basic knowledge and experience working on Office 365 environments.
Basic knowledge and experience on ServiceNow platform.
Based in Dubai, the Emirates Group employs over 103,363 staff from more than 160 nationalities. The Emirates Groups extensive and diverse international portfolio includes the worlds largest international airline, Emirates, and one of the largest combined air services provider in the world, dnata. For the year financial year ending 2017-18, the Emirates Group posted a profit of AED 4.1 billion (US$ 1.1 billion). Within the Group there are a diverse range of businesses which offer a wide spectrum of career opportunities, all of which can be explored through the Group’s dedicated careers website, emirates.com/careers
Essential to the Groups ongoing success is the employment of high-quality people who benefit from living and working in Dubai, a modern cosmopolitan city offering one of the most desirable lifestyles in the world. The Emirates Group employees come from over 160 nationalities, receive tax-free salary and benefits package, and are offered professional development opportunities to further their careers with the organisation. If you are a high-performer, seeking a career challenge, personal and professional development, and reward and recognition for your contribution, then the Emirates Group is the perfect opportunity for you. To find out more about the career opportunities the Emirates Groups offers and how to become part of our future growth and rapid success, visit emirates.com/careers
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