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Ensure that all customers are served in a professional, efficient and courteous manner.
Ensure that the highest levels of quality and hygiene are maintained in the assigned areas.
Check on food and store orders and maintain stock of required items.
Report to the Assistant Food and Beverage Supervisor regarding any complaints, staff absenteeism or shortage in stocks.
Provide regular guidance to staff and ensure that assigned staffs are performing their duties and tasks as per desired standards.
Comply with the Company Occupational Health and Safety Policy.
Essential Requirements and Competencies
Prior experience working in the regions of: EU, South Africa and Turkey are preferred.
Higher Secondary Education or equivalent qualification.
Demonstrated experience in a similar position within the hospitality industry.
Knowledge of food and beverage items.
Working knowledge on different types of beverages i.e., spirits and wine.
High standards of verbal and written communication in English.
Excellent presentation skills with high grooming standards.
Able to exhibit a professional image with competent service delivery standards.
Ability to multi-task and manage time effectively.
Excellent planning and organizing skills.
Anticipates customer needs; keeps customers abreast of relevant changes; distributes helpful information.
Acts as a role model and provides effective behavioral examples in order to motivate team members to achieve high levels of performance.
Based in Dubai, Emirates Flight Catering is a multicultural workplace employing over 10,000 people from 69 countries around the world. From our inception in 1982, we have been creating a creative and collaborative working environment and believe that this has been at the core of our companys success.
At Emirates Flight Catering we take pride in the in-flight catering, hospitality and support services provided to all Emirates Airlines Flights, First and Business Class lounges as well as more than a 100 other airlines departing from Dubai International Airport. Whilst our operation is challenging, with the capacity of more than 200,000 meals per day, we have invested in our people and promoted an environment that depends on team work.
In addition to the opportunity of working for the largest stand-alone and technologically advanced catering facility in the world, a career with Emirates Flight Catering offers substantial professional growth, including advanced training in the fields of food safety and large scale operational management.
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