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Responsibilities:
Support and implement computer networks, including LANs, WANs, and other data communication systems
Install and configure network hardware and software components, including routers, switches, firewalls, and wireless access points
Monitor and troubleshoot network performance, including network congestion, connectivity issues, and security threats
Implement and maintain network security protocols and technologies to protect against cyber threats, such as malware, viruses, and hacking attempts
Analyze network traffic and performance data to identify and resolve issues and optimize network performance
Collaborate with other IT professionals, including system administrators, security analysts, and software developers, to ensure effective communication and coordination of network-related tasks
Document network infrastructure, configurations, and processes to maintain accurate and up-to-date records
Manage network-related projects, including upgrades, migrations, and expansions, ensuring timely and successful completion
Your Qualifications
Fluent in Arabic (native language) and English
UAE driving license and own transport essentia l
BSc. degree in a technical field related to Information Technology
Minimum 3 years in Operating Systems support, end user device troubleshooting & support
Adaptable
Customer service focused
Problem solving and innovation capabilities
Excellent communication skills, both written and verbal/nonverbal
Interpersonal Skills
Must have extensive Office 365 experience, all applications, with administration exposure if possible
Experience with a recognized ITSM tool (Remedy, ManageEngine, ServiceDesk, Ivanti, etc)
Must have a basic understanding of networks
Certification in Microsoft Technologies
Award-Winning Tech Talent Company. We help businesses make progress, build efficiency and discover new possibilities. Our goal is to support talented individuals to explore, innovate and unleash their potential.
Our success has spanned over 20 years. In that time, weve come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers that fulfil potential, faster.
Halian’s smart services, tech talent and search capability, help you to realise tomorrows potential. To discover the amazing things that are possible when you bring the right people and the right technology together.