Technical Manager Job In Dubai


Job Details

In this role you will be:

• Responsible for providing 3rd level support for the relevant technology environment to the Incident and the Problem Management teams ensuring efficient root cause analysis is provided and avoiding reoccurrence of incidents.

• Responsible for setting clear and consistent performance objectives, implementing performance management and development plans to ensure standards of performance and productivity are achieved and maintained enabling a high performance culture. Managing the technical expertise within the team so that resources are appropriately and effectively allocated. Assigning suitably qualified resources to projects to support the ongoing IT work programme.

• Identifying and developing needed products or services by creating Business Cases, conducting RFTs and coordinating with various stakeholders inside IT as well as other departments.

• Developing and effectively managing the team and technology budgets. Managing total cost of ownership of products and services within the respective technologies ensuring costs are identified, defined and reported, to enable businesses to make informed financial decisions, positively contribute to the process of cost control and providing financial transparency.

• Working closely with teams responsible for vendor management and vendor contract negotiations, to ensure SLAs are monitored and managed and contracts are seen to be value for money.

• Providing technical consultancy and guidance to the team members and technical manager of other technologies, enterprise architects, and project teams. Providing technical expertise to the enterprise architecture team for defining architecture strategy and standards and design the relevant technologies accordingly.

• Identifying areas of improvement in existing technologies including end of life technology replacement and evaluation of new relevant technologies within the relevant environment in accordance with industry trends. Driving projects through assigned project managers.

Company Description

Based in Dubai, the Emirates Group employs over 103,363 staff from more than 160 nationalities. The Emirates Groups extensive and diverse international portfolio includes the worlds largest international airline, Emirates, and one of the largest combined air services provider in the world, dnata. For the year financial year ending 2017-18, the Emirates Group posted a profit of AED 4.1 billion (US$ 1.1 billion). Within the Group there are a diverse range of businesses which offer a wide spectrum of career opportunities, all of which can be explored through the Group’s dedicated careers website,
Essential to the Groups ongoing success is the employment of high-quality people who benefit from living and working in Dubai, a modern cosmopolitan city offering one of the most desirable lifestyles in the world. The Emirates Group employees come from over 160 nationalities, receive tax-free salary and benefits package, and are offered professional development opportunities to further their careers with the organisation. If you are a high-performer, seeking a career challenge, personal and professional development, and reward and recognition for your contribution, then the Emirates Group is the perfect opportunity for you. To find out more about the career opportunities the Emirates Groups offers and how to become part of our future growth and rapid success, visit


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