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MAIN RESPONSIBILITIES
Support the Training Manager in establishing a training network according to Kempinski standards.
Support the Training Manager in ensuring that every department having corporately developed Training BITES has fully implemented these, and ensured they reflect all hotel-specific policies and procedures
Implement a training marketing strategy as defined by the Training Manager
Support Kempinski DNA and brand immersion activities.
Continuously seek and support new approaches, practices, and processes to improve the efficiency of the training services offered.
Complete Kempinski Experience Assessment (KEA) Checks as specified by the hotel management
Identify potential training talent and propose & and foster Master Trainer candidates.
Support the Training Manager in ensuring that the Kempinski Training Monthly report is correctly completed on a monthly basis and the results updated in the Regional Training Consolidation Report
Lead by example and promote Kempinski’s core values.
Support the completion of the Training Self Audit (using the Kempinski Training Peer & Self Audit Tool).
Promote and implement Kempinski Corporate Training policies and procedures.
Understand and strictly adhere to the rules & and regulations established in the employee handbook and to the hotel’s policies on fire, hygiene, health & and safety.
Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
COMPETENCIES:
Administration skills
Planning and organizational skills
Excellent Verbal and written communication skills
Proficient in Microsoft Office
People Oriented
Passionate for European luxury
Self-confident
Persuasive
Leads by example
Quality oriented
Well-presented
As the oldest luxury hotel collection in the world, the Kempinski name is associated with the highest standards of luxury and impeccable personal service. This cherished tradition can be felt throughout the 48,000 square metres of Kempinski Hotel Mall of the Emirates, which opened in April 2006 as the first property of the hotel chain in the bustling city of Dubai.
With its ideal location next to Mall of the Emirates, the hotel offers convenience to both business and leisure guests with world-class shopping, dining and entertainment a stone throw away. The mall itself includes more than 560 stores of prestigious international labels, a 14-screen multiplex VOX cinema and numerous food and beverage outlets and not to forget the worlds first indoor Ski dome. During more serene hours, guests can rejuvenate at our renowned Softouch Spa or simply sit back and relax by the outdoor infinity edge pool. In short, limitless possibilities are offered here and there is something for everyone to enjoy.