Warranty Officer Job In Dubai







Job Details

Responsibilities

Manage a variety of warranty management activities, including registering warranties, verifying documents, and resolving inquiries

Establish and maintain relationships with external customers through constant communication

Monitor warranty claims data and analyze trends to identify potential risks

Develop and implement warranty policies and procedures

Maintain accurate warranty records and invoices

Track warranty expiration dates and ensure that customers properly file claims

Prepare reports on warranty costs and other associated data

Respond to customer inquiries and complaints in a timely manner

Monitor customer request for warranty repair or replacements

Liaise between customers and product vendors

Requirements

2 years of warranty management experience

Excellent customer service and communication skills

Proven ability to prioritize time-sensitive tasks

Ability to manage and review large data sets

Highly organized and detail-oriented

Working knowledge of warranty policies and procedures

Proficiency with Microsoft Office Suite and basic accounting software

Company Description

The IIQAF Group of Companies is a global leader in providing services in the hospitality, information technology, tourism, insurance, and health care industries. Established in 1986, the company has grown to become a major player in the international market, with operations in the United Kingdom, Canada, Singapore, and the United Arab Emirates.
The IIQAF Group of Companies is committed to providing the highest quality services to its customers. In the hospitality sector, the company offers a wide range of services, from hotel and restaurant management to event planning and catering. In the information technology sector, the company provides software development, web design, and IT consulting services. In the tourism sector, the company offers travel and tour packages, as well as destination management services. In the insurance sector, the company provides a variety of insurance products, including life, health, and property insurance. Finally, in the health care sector, the company provides medical services, including primary care, specialty care, and home health care.







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