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Requirement :
Should have atleast 7+ years of experience designing, configuring, and trouble shooting large enterprise converged (voice, data, video) networks. Cisco & Avaya Enterprise.
Must have CCIE Collaboration Certifications
Must have implementation and troubleshooting experience on the Cisco Call Center
Must have Cisco Call Center scripting experience.
Strong understanding VoIP QoS issues and mitigation strategies
Cisco Jaber & all voice products implementation knowledge
Knowledge of cabling and wiring systems, design, and installation
Ability to operate tools, components, peripherals, and testing accessories.
Familiarity with general networking including IP routing (EIGRP/OSPF/BGF) and Ethernet switching in both an office and data center environment.
Hands-on experience with voice and data products including Cisco Unified Communiations Manager/Call Manager (ver 11.x, 12.x), Cisco Unity Connection, Cisco Enterprise Call Center, Cisco Voice Gateways, IVR scripting and Survivable Remote Site Telephony (SRST) functionality, VOIP troubleshooting tools, Cisco Routers, and Cisco Switches.
Strong experience in call flow design and development in Cisco UCCE environments.
Experienced in SIP trunk depolyment and support
Integration knowledge and experience for Cisco IPT with ALE IPT & Avaya IPT
Experience implementing Qos/Cos policies and priority queuing – WAN & LAN
Understanding of VOIP protocols and Codecs
Jobmaze FZ LLC is a recruitment agency based in UAE that works hand in hand with clients and candidates likewise to assist them in recruitment and interview processes efficiently.
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